Terms of Service

These Terms of Service ("Terms") govern your use of the Khidi API service available at khidi.ai and api.khidi.ai (the "Service"), operated by Khidi ("we", "us"). By creating an account, purchasing credits, or using an API key, you agree to these Terms.

1. The Service

Khidi provides programmatic access to open-weight AI language models through an OpenAI-compatible API. Inference is performed on specialized GPU infrastructure operated by independent third-party compute providers. The specific models offered may change as the underlying infrastructure adds, upgrades, or retires models; we will make reasonable efforts to announce such changes in advance.

2. Accounts and API keys

• You must provide accurate account information and keep your API keys confidential.
• You are responsible for all usage and charges incurred under your API keys, whether or not authorized by you, until you notify us and we disable the key.
• We may suspend keys that show signs of abuse, compromise, or violation of these Terms.

3. Prepaid credits and billing

• The Service is prepaid. You purchase a credit balance in USD; usage is deducted per token at the rates published at khidi.ai at the time of use.
• When your balance is exhausted, your API keys stop working. There are no overage charges and no negative balances.
• Card payments are processed by our merchant of record, who is the seller of record for such transactions and whose terms also apply at checkout. USDT payments are accepted as credited top-ups.
• We may change per-token prices prospectively at any time. Price changes never apply retroactively to credits already consumed, and we will not reprice a purchase after it is made.

4. Refunds

See our Refund Policy. In short: unused credit is refundable within 14 days of purchase; consumed tokens are not refundable.

5. Acceptable use

You may not use the Service to:

• violate any applicable law or regulation;
• generate content that sexualizes minors, facilitates weapons development, or constitutes targeted harassment;
• develop malware or conduct unauthorized access to systems;
• infringe intellectual-property rights of others;
• resell raw access to the Service in a way that circumvents these Terms (building products and applications on top of the API is welcome and encouraged);
• probe, overload, or disrupt the Service's infrastructure.

We may suspend or terminate accounts that violate this section. Where practical, we will warn you first.

6. Open-model output and licenses

The models we serve are published by third parties under open licenses (e.g., MIT and comparable). Model output is generated automatically and may be inaccurate, incomplete, or biased. You are responsible for reviewing output before relying on it, especially for legal, medical, financial, or safety-critical purposes. As between you and us, you own your prompts and the output generated for you.

7. Third-party processing — important

Inference requests are processed by independent third-party GPU providers. Your prompts and generated outputs transit our infrastructure and are processed transiently by such providers to produce responses. Do not submit data that you are not permitted to transmit to third-party processors. See our Privacy Policy for details.

8. Availability and support

We target high availability (a public status page is available at status.khidi.ai) but the Service is provided without an uptime guarantee. Planned maintenance and upgrades of the underlying compute infrastructure will be announced where possible. Support is provided by email on a reasonable-efforts basis.

9. Disclaimers and limitation of liability

The Service is provided "as is" and "as available", without warranties of any kind, express or implied. To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Service is limited to the amount you paid us in the three (3) months preceding the event giving rise to the claim. We are not liable for indirect, incidental, special, or consequential damages, or for loss of profits, data, or goodwill.

10. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced by email to registered users or on this page at least 14 days before taking effect. Continued use of the Service after the effective date constitutes acceptance.

11. Governing law

These Terms are governed by the laws of Georgia (the country). Disputes shall be resolved by the competent courts of Tbilisi, Georgia, unless mandatory consumer-protection law in your country of residence provides otherwise.

12. Contact

Khidi — [email protected]